I believe someone is having a mental health crisis

Seeing someone who you think may be in crisis can be upsetting. If you are worried about the welfare or safety of someone because of their perceived mental state, or because you find their behaviour concerning, here are some considerations:

If you think the person might harm themselves or others:

This is an emergency, call 911.

If they are in distress but it is not an emergency and you feel safe:

  • Ask someone you are with or a bystander to stay with you

  • Ask if they are okay or need help

  • Get them a cup of water and a snack (if you are able)

  • Ask if there is someone you can contact for them

  • Call Mobile Mental Health at 1-888-811-3664 (7 days a week, 11am-11pm) and ask someone to come help. You will be transferred to a member of the care team. If they are not available or if it is outside of business hours, call Saint John Police at 506-648-3333

something to consider

Try having a ‘See Something, Say Something’ mentality in these situations. People often turn a blind eye when they encounter someone in crisis. But, what if this was your family member? Would you feel okay leaving them in that situation? Act as if this is a person you already care about. If you see someone in danger, say something. You might save their life!

Key Contacts:

  • Mobile Mental Health: 888-811-3664

  • Emergency Services: 911

  • Saint John Police: 506-648-3333

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